FAQs
Here are some answers to popular questions about Goldie Kai Jewelry. Looking to get in touch or have other questions not listed?
FAQs
Here are some answers to popular questions about Goldie Kai Jewelry. Looking to get in touch or have other questions not listed?
Every seashell is unique. Your piece will be uniquely yours, shaped by the ocean and unlike any other.
Our shells are found on our beaches and in our oceans!
Free diving, surfing, and shelling are some of the places I feel most inspired, and that connection to the ocean is woven into every piece. I wanted to create jewelry that feels simple yet elevated—dainty, earthy, and elegant, with a timeless quality that can be worn every day.
Goldie Kai accepts returns within 15 days of your shipment delivery date unless items are custom made. Custom Made jewelry is non-refundable or returnable.
We take great care in creating and packaging each piece. However, Goldie Kai is not responsible for damage caused after delivery that is not due to a craftsmanship or manufacturing defect, including accidental damage, improper storage, misuse, or normal wear and tear. If your order arrives damaged in transit, please email us within 48 hours of delivery with clear photos of both the item and its packaging for review.
If you would like to initiate a return, please email us with your return information and your 4 digit order number at sammi@goldiekai.com to get your return started.
Please do not ship anything back without reaching out to us first and getting a confirmation.
All Custom Made Jewelry and Sale items are Final Sale and not eligible for Returns, Exchanges or Refunds.
All returns are subject to the following rules:
Please note, we do not take any responsibility for lost, missing or stolen packages that show successful delivery to the original order address. No refunds/ returns will be accepted for lost, stolen or missing packages.
Thank you!
All jewelry is handmade and ships out in 1-2 weeks.
To read our shipping policy, please click here
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.